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Ted L. Johnson |
831.247.3503 cell |
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P.O. Box 1617 Soquel, CA 95073 |
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Objective |
To fulfill a challenging position in a highly productive dynamic environment with endless opportunities to excel. Preferably, one in which I can use my comprehensive technology and management capabilities. |
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Experience |
1994-Present Computer Consultant Santa Cruz, CA Systems Analyst, Anti-Virus Expert & Webmaster for business and individuals. § Systems analysis, administration, installation, configuration, inoculation and technical training. § Created and maintain a web presence for a local artist Vicki L. Johnson's VnTGraphics.com. |
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1996-2001 Network Associates, Inc. Santa Clara, CA Director, IT & SW Engineering - McAfee.com Internet Security Software Division. § Developed IT production change control, and quality assurance test lab and testing processes. § Produced release announcement, change control and file validation scripts, processes & procedures. § Proactively ensured anti-virus security software update availability, accessibility and accuracy. § Defined worldwide product release, application update and service level agreement processes. § Developed pro-active push delivery, virus alerting systems and delivery system life cycles. § Relocated engineering divisions, successfully facilitating continued office and individual productivity. § Decreased enterprise and retail anti-virus security software upgrade and update delivery times. § Dramatically increased anti-virus software user-base and security software subscription selections. § Developed new unix and Windows security sw while adding new capabilities to existing av sw. § Acquired Dr. Solomon’s anti-virus software development, enterprise test and software qa divisions. § Supported increased user-base from 40mil to 60mil, and coverage compatibilities (Notes, Linux etc.). § Produced various anti-virus security software included on multiple Microsoft Windows Plus! packs. § Awarded Team of the Quarter Award for Q2 in August ‘98 and then again for Q3 in January ‘98.
Director, SW Engineering - McAfee Associates Security software division. § Managed and staffed: development, integration, qa, release engineering and technical publications. § Supported increased user-base (20mil to 40mil) and anti-virus coverage compatibilities (NT & Unix). § Produced GroupShield e-mail anti-virus security software for both MS Exchange and Lotus Notes. § Generated various anti-virus security software included on multiple Microsoft Windows Plus! packs. § Received ‘Spirit of McAfee’ Individual Achievement Award in March 1997 for McAfee VirusScan 2-3.x. § Produced multiple security products awarded analysts choice by various Intl. reviewers several times. § Performed development, project management, anti-virus security software quality testing and § release engineering for the McAfee VirusScan and NetShield Anti-Virus software product lines. § Awarded promotion to Division Director upon completion of my first quarter of service post relocation.
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1995–1996 Acer America San Jose, CA Manager, Pre-Install Engineering & OS Integration - regional sw engineering dept. § Performed script development, integration, pre-installs and qa testing for notebooks and desktops. § Responsible for the production and maintenance for domestic english master drive image archives. § Produced post-install drive images and the CPR Recovery System for Acer’s ‘Power’ hw product line. § Received software engineering rep. position as member of Acer’s worldwide product support teams.
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1991–1995 Borland International Scotts Valley, CA Systems Specialist - Departmental IT support, sales and customer service division. § Developed commissions application and performed enterprise sw integration and division support. § Maintained cross-dept functionality with IT, OPS, production, MIS and the Presidents Office’s. § Representative at FOSE, Windows Solutions, DB Expo and S.F. Bay Area Customer Service Assoc. § Managed external call center order processing operations and cross system order entry integration. § Performed support for the sales division’s customer service dept’s call-center staff and executive’s. § Awarded initial 'Individual Commitment to Excellence Award' and a div. steering committee position.
Sr. Order Processing Rep. - sales and customer service div., order-processing dept. § Developed entry based sales commission application and spreadsheet in the customer service dept. § Generated exec. Sales and marketing campaign comparative performance graphs and reports. § Representative at several domestic developer conferences, expositions, seminars and consortiums. § Performed as sw sales and customer service call center telephone order entry representative. § Attended technical support training on operating systems, applications and development tools: § Microsoft Windows: Excel and Quattro Pro, dBase, Paradox and Access, Word and Word Perfect. § Awarded promotion to Div. Systems Specialist and a rep. position in production planning/buying.
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1990–1991 Advantage Computing Santa Cruz, CA Assistant to the President. § Performed: research and development, software sales and shareware collection integration, § quality assurance, mass production, quality control, order processing, production and distribution, § customer service, tech. support, office administration, accounting and sales advertising copywriting. § Provided educational institutes worldwide with educational Apple, Mac and PC software collections.
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Education |
1996–2001 McAfee Software Univ. Santa Clara, CA § Computer Science, anti-virus security software development and secure systems administration. 1991–1992 Borland Software Univ. Scotts Valley, CA § Computer Science, operating systems and applications, spreadsheets, databases and scripting. 1988–1990 San Jose State Univ. San Jose, CA § Art Direction Graphic Design and Computer Science studies, while employed full-time with UPS. 1986–1988 Cabrillo College Aptos, CA § Art Direction Graphic Design and Computer Science studies, while employed full-time with UPS. 1983–1986 Santa Rosa Jr. College Santa Rosa, CA § Art Direction Graphic Design & Electronic Engineering studies, while employed with Sears & Raley's. 1983–1983 College of the Redwoods Fort Bragg, CA § Foreign language studies for college preparation, concurrent with full time school and employment.
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Leadership |
Service, Honors & Awards: § Senior security and hospitality staff member at the Annual Santa Cruz Blues Festival, Santa Cruz CA - May '00 to pres. § Awarded divisional Directorship in McAfee anti-virus software engineering development in the 4th quarter of 1998. § Received Team of the Quarter Award twice in 1998, first for Q2 in Aug of 1998 and then again for Q3 in Jan of 1998. § Received Individual 'Spirit of McAfee Achievement Award March 7th for efforts on the McAfee VirusScan 3.x series. § Received Initial Borland Commitment to Excellence Award and a steering committee position in customer service division. § Member of Championship Teams in track and field (Lettermen), Soccer (AYSO Champions 2x) and major minor baseball. § Stanford Area Council Boy Scouts’ Camp Oljato Camp Counselor; Palo Alto CA Troop 5 and Fort Bragg CA Troop 85 § Eagle Scout (bronze), Explorer, Scoutmaster & Elected to brotherhood membership in the BSA's Order of the Arrow. § Awarded membership in the Palo Alto All City Honor Choir and subsequently to the San Francisco Opera Company. |